The Paper Ritual

Welcome to The Paper Ritual. These Terms & Conditions govern your use of our website and the purchase of products from our WooCommerce-powered store.

By accessing or using our website, you agree to be bound by these Terms.

1. Business Information

Brand Name: The Paper Ritual
Legal Business Name: ________________________
GSTIN: ________________________
Registered Address: ________________________
Email: hello@thepaperritual.com
Phone: 8788991150

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old

• You are legally capable of entering into binding contracts

• The information you provide is accurate and complete

3. Products & Customization

The Paper Ritual specializes in personalized and customized Shagun envelopes and gifting stationery.

• Product images are for reference purposes. Minor variations in color, texture, or finish may occur due to screen settings and printing processes.

• Customization details provided by customers (names, spellings, dates, messages) will be printed exactly as submitted.

• We are not responsible for errors submitted by customers.

Once a customized order is approved and sent to print, it cannot be modified.

4. Pricing & GST

• All prices listed on the website are in INR (₹).

• Prices are inclusive of GST, unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

5. Orders & Acceptance

• An order is confirmed only after successful payment and receipt of confirmation email.

• We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Incorrect pricing

  • Suspicious or fraudulent activity

If payment has been made and the order is cancelled by us, a full refund will be issued.

6. Payment

Payments are processed securely via trusted third-party payment gateways such as Cashfree and other integrated providers.

We do not store or have access to your card, UPI, or banking details.

7. Shipping & Delivery

• We currently ship across India.

• Free shipping is provided within India.

• Estimated delivery timelines are mentioned on product pages and may vary depending on location and customization requirements.

• Delays caused by courier partners, natural events, or unforeseen circumstances are beyond our control.

8. Returns, Refunds & Cancellations

Due to the personalized nature of our products:

• Customized products are non-returnable and non-refundable unless damaged or defective upon delivery.

• Non-customized products may be eligible for return as per our Return Policy.

For complete details, please refer to our Returns & Refund Policy page.

9. Intellectual Property

All content on this website, including:

• Designs

• Logos

• Text

• Graphics

• Images

is the property of The Paper Ritual and protected under applicable intellectual property laws.

Unauthorized reproduction or use is strictly prohibited.

10. Limitation of Liability

The Paper Ritual shall not be liable for:

• Indirect or consequential damages

• Delays beyond our reasonable control

• Losses arising from misuse of our products

Our maximum liability shall not exceed the total amount paid for the product purchased.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Submit false or misleading information

• Attempt to disrupt website security or functionality

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Nagpur, Maharashtra.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.